Average 30% client growth in 2024Mon–Fri, 9am–5pm EST

Reviews

Hear it from our satisfied customers.

Feedback from the doctors, treatment coordinators and office managers we work with — plus video testimonials recorded in their own practices.

Reviews

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Video Testimonials

In their own words

Video testimonial about improved processes from a Customer 1st Consulting client

improved processes

We analyze every aspect of the practices we work with - from collections protocols to schedule templates. Our number one priority is to make sure you are hitting your monthly targets within 60 days of bringing us on. We will help you put the right people in the right seats to make sure they excel. We look for attitude over experience and this mindset wins every single time. With the right scripting, sales training, and new patient process in place, this new TC crushed her goals for conversion and starts.

increased conversion

One of the first things we tackle when working with your team is the new patient process. We equip your treatment coordinator with the tools and verbiage needed to get those same day starts. The most successful partners are the ones who implement EVERYTHING. We loved working with this new TC and helping her master her role!

Video testimonial about increased conversion from a Customer 1st Consulting client
Video testimonial about same day starts from a Customer 1st Consulting client

same day starts

We stress the importance of getting your patients to start treatment with you the same day they come in for their consultation. That being said, it takes a TEAM to roll out the red carpet and set the treatment coordinator up for success. We will create a new patient process that will blow your patients away and is proven to increase your same day case acceptance! Check out this testimonial from another happy TC!

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